Privacy Policy

FabspotUK Limited ("Fabspot", "we", "our" or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, claim a Fabspot Card, subscribe to communications, engage with our services or interact with our platform.

By using Fabspot, you agree to the collection and use of information in accordance with this Privacy Policy.

Fabspot UK Limited is the data controller responsible for your personal information.

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Email: hi@fabspot.co.uk

Website: www.fabspot.co.uk

We may collect and process the following information:

• Name

• Email address

• Telephone number

• Business information

• Location information

• Device information

• Browser information

• IP address

• Usage data

• Wallet card interactions

• Marketing preferences

• Communications with our team

• Information submitted through forms on our website

We only collect information necessary to provide and improve our services.

We may use your information to:

• Provide Fabspot services

• Deliver wallet notifications

• Deliver push notifications

• Send promotional communications

• Manage your Fabspot Card

• Respond to enquiries

• Process payments

• Improve our website and services

• Analyse platform performance

• Prevent fraud and abuse

• Comply with legal obligations

• Maintain platform security

By claiming a Fabspot Card, joining our mailing list, registering on our website or otherwise engaging with our services, you may receive:

• Promotional emails

• Wallet notifications

• Push notifications

• Business offers

• Platform updates

• Marketing communications

You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.

Users may stop receiving wallet notifications by removing their Fabspot Card from their device.

Under UK GDPR, we process personal data under one or more of the following lawful bases:

• Consent

• Contractual necessity

• Legitimate interests

• Legal obligations

Where consent is relied upon, you may withdraw consent at any time.

We do not sell your personal information.

We may share information with trusted third-party service providers where necessary to operate our business, including:

• Stripe

• Payment processors

• Hosting providers

• Email marketing providers

• Analytics providers

• Notification providers

• Cloud storage providers

• Legal and professional advisers

All third-party providers are required to maintain appropriate security measures.

Payments are securely processed by Stripe and other authorised payment providers.

Fabspot does not store, retain or have access to your full payment card information.

Payment processing is subject to the policies and security measures of the relevant payment provider.

We take data protection seriously and implement reasonable technical and organisational measures designed to protect your personal information.

These measures include:

• Secure hosting

• Encrypted connections

• Access controls

• Password protection

• Security monitoring

While we take reasonable precautions, no online service can guarantee absolute security.

We retain personal information only for as long as necessary to:

• Provide services

• Meet legal obligations

• Resolve disputes

• Enforce agreements

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

Cookies may collect information regarding:

• Device type

• Browser type

• Website activity

• User preferences

You may manage cookie preferences through your browser settings.

Under UK GDPR, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent

• Lodge a complaint with the Information Commissioner's Office (ICO)

Requests may be submitted to hi@fabspot.co.uk.

Fabspot may contain links to third-party websites, businesses and services.

We are not responsible for the privacy practices or content of third-party websites.

Users should review the privacy policies of any external websites they visit.

Fabspot is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.

Some service providers may process data outside the United Kingdom.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information.

We may update this Privacy Policy from time to time.

Updated versions will be published on our website.

Continued use of Fabspot following any updates constitutes acceptance of the revised Privacy Policy.

If you have any questions regarding this Privacy Policy or your personal information, please contact:

FabspotUK Limited

Email: hi@fabspot.co.uk

Website: www.fabspot.co.uk

We are committed to handling your information responsibly and in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.